Refund policy

Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, unopened when applicable, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at support@yhallprostore.com. If your return is accepted, we will provide instructions on how and where to send your package.

Returns must be sent to:
Yhallproduct LLC
150 Acorn Ave
Central Islip, NY 11722
United States

Return shipping: Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Please do not send items back without first contacting us.

Damages and issues: Please inspect your order when you receive it and contact us as soon as possible if the item is defective, damaged, or if you received the wrong item.

Exceptions: For health and hygiene reasons, opened or used personal-care, beauty, hair-care, and fragrance products cannot be returned unless they arrived damaged or defective.

Refunds: Once we receive and inspect your return, we will notify you whether the refund is approved. If approved, the refund will be issued to your original payment method. Please allow additional time for your bank or credit-card company to process the refund.

For return questions, contact us at support@yhallprostore.com.